Empowering people through design thinking

About Me

Designer with 28 years of experience - having worked in Chile, Mexico, France, Spain, US and UK. Living in Switzerland since 2006.

Actually working as Service Designer at the International Committee of the Red Cross - ICRC, collaboratively with a talented and motivated team to create digital solutions and effective interactive experiences for people affected by different types of crises

Developing empathy and insights about customers based on data and insights from research and other customer data sources.
Creating the necessary UX tools for development such as User research script, Empathy map, User journey, Personas, Scenarios, etc.
Influencing strategy by articulating a coherent UX vision based on clear, impactful problem/opportunity statements

In the field of web development, I have been coding multiple languages, including HTML5, JavaScript, CSS, SVG animations, Fireworks, Animate, Flash, Sketch, Marvel, Figma, notions of PHP and multiples Content Management System tools, such as Adobe AEM, eZ publish, Magento, Drupal, Wordpress, Joomla.

Active in web analytics tools such as Matomo and Google analytics. I have notions of SEO and I have worked as video editor and cameraman several times, mastering Adobe Premiere Pro and After Effects
Fluid in English, French and Spanish.

Michael Carcamo

Last years...

A quick review about my current and previous jobs.

Good design is finding that perfect balance between the way something looks and how it works.



Here is an overview of my capacities in the field of design and development.


  • From paper draft to prototype
  • Mastering Photoshop, Illustrator and Fireworks
  • SVG animations
  • Video and sound editing

User Interface

  • Build wireframes
  • Html, CSS, Sass, Json and JavaScript
  • Fast prototyping and User testing
  • Iteration and scalable solutions

User Experience

  • Customer journey mapping
  • Identify Touch Points
  • Wireframes, Prototyping (Sketch, Marvel, Figma)
  • Help Departments to Interact with the Customer


All these pictures have been taken by me and are free rights to use.


As you know, Verba volant, scripta manent
(spoken words fly away, written words remain). Write me an email